Smart911 is a national system that provides citizens with the ability to enter information that they want to make available to 9-1-1 telecommunicators through a secure website.
Information can include children’s photos, medical conditions, disabilities, home addresses of cell phone callers, or other rescue-related information. Smart911 delivers this information automatically with a 9-1-1 call to participating PSAPs. Smart911 enables emergency responders to be more effective because they have access to a rich source of critical health and logistics information before arriving at the scene of an emergency. Smart911 also supports the critical need to effectively capture and manage data for special needs citizens.
Please note that at this time the service is only available in Chautauqua County, not Cattaraugus County.